Shipping
Delivery fee
We ship worldwide for select goods. Plants and flowers can only be picked-up or shipped within Hong Kong area.
Multiple orders are placed with the same shipping destination and on the same account,
orders may be combined and the shipping fees will be adjusted unless otherwise requested.
Hong Kong
SF Express
We offer free SF Express delivery service with the checkout amount of HK$800 or above*.
Pay on delivery | Goods and small plant only
Local delivery
We offer free door-to-door delivery service with the checkout amount of HK$3,000 or above*.
Delivery services is provided by a third-party logistics company.
Hong Kong Island | HK$120
Kowloon | HK$180
New Territories | HK$280
Tung Chung, Discovery Bay, Ma Wan | HK$480
Remote area and outlying island: Not available
*Offer does not apply to the period around new year, Lunar new year, Valentine's day,Mother's day, Moon Festival, Christmas and public holidays.
*Offer does not apply to the following destinations: Tung Chung, Discovery Bay, Ma Wan, remote area and outlying island.
Macau, Taiwan, China
We will arrange for the delivery service by SF Express to the destination in Macau, Taiwan* and China,
Pay on delivery | Goods only
*Please read the shipping instruction by SF Express and provide the required information for us while placing an order.
International
We will arrange for the delivery service by EMS or FedEx to the destination in Asia, Europe and the US,
Get a quote via email | Goods only
Delivery time
"Days" in the following table refer to working days (i.e. weekends and holidays excluded).
Please allow up to two working days for us to process your order. Processing time is required so that we can review your order information and prepare it for shipping. Exact transit times will be informed with a confirmation mail.
Hong Kong Island | 1-2 days
Kowloon | 1-2 days
New Territories | 2-3 days
Tung Chung, Discovery Bay, Ma Wan | 2-4 days
Remote area and outlying island: Not available
Macau | 2-3 days
Taiwan | 3-5 days
China | 5-14 days
Returned to sender packages
If your package is not successfully delivered and is sent back to GREEN EGG STORE by the courier, we will contact you to provide the option of reshipment or a refund of the merchandise. The original shipping fee is not refundable.
In case of any dispute, Green Egg Store reserves the right of final decision.